Shipping policy

Shipping Policy

Last Updated: September 30, 2026

At Huntx Finds, we aim to make your shopping experience simple, reliable, and transparent. Every order is carefully processed and dispatched so your items reach you safely and on time.

1. Order Processing

Orders are usually processed within 1–2 business days after payment is successfully received.

Orders placed on weekends or public holidays will be processed on the next business day.

During busy periods, sales, or promotional events, processing may take slightly longer.

2. UK Shipping

We currently offer shipping across the United Kingdom.

Standard UK Delivery: 2–5 business days
Processing Time: 1–2 business days

Your estimated total delivery time is therefore approximately 3–7 business days from the date your order is placed.

Delivery times are estimates and are not guaranteed. Delays may occasionally occur due to courier operations, weather, public holidays, or other circumstances outside our control.

3. Shipping Charges

Shipping charges are displayed at checkout before you complete your purchase.

From time to time, we may offer free shipping promotions or other delivery offers. Any applicable promotion will be clearly shown on our website or at checkout.

4. Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information, where tracking is available.

Please allow up to 24–48 hours for tracking information to become active after dispatch.

5. Delivery Delays

Although we work with reliable delivery partners, Huntx Finds cannot guarantee specific delivery dates.

If your order is delayed, please check your tracking information first. If there has been no tracking update for several business days, contact us and we will assist you in contacting the relevant delivery provider.

6. Incorrect or Incomplete Address

Customers are responsible for providing a correct and complete delivery address when placing an order.

If you notice that your address is incorrect, please contact us as soon as possible. We will try to update the address before the order is dispatched.

Once an order has been dispatched, we may not be able to change the delivery address.

7. Failed or Missed Delivery

If a delivery attempt is unsuccessful because nobody is available, the courier may attempt redelivery or leave instructions for collection.

If an order is returned to us because of an incorrect address, repeated failed delivery attempts, or failure to collect the parcel, additional shipping charges may apply if the order needs to be sent again.

8. Lost or Damaged Packages

If your package appears to have been damaged during delivery, please contact us as soon as possible with photographs of the packaging and the product.

If your tracking information shows that your parcel has been delivered but you have not received it, please first check with household members, neighbours, or the delivery location specified by the courier. If the package is still missing, contact us so we can assist with the delivery investigation.

9. International Shipping

At this time, Huntx Finds primarily ships within the United Kingdom.

If international shipping becomes available, applicable delivery charges, estimated delivery times, customs duties, and taxes will be displayed where applicable.